NINI Early Learning Ltd.
Last updated: December 16, 2025
Our Commitment to Privacy
NINI Early Learning Ltd. (NINI, we, us, our) values the trust of families and visitors and is committed to protecting the privacy and confidentiality of personal information. This Privacy Policy explains what personal information we collect, why we collect it, how we use and protect it, when it may be shared with third parties, and the choices you can make about how your information is collected and used.
We comply with the Personal Information Protection Act (PIPA) of British Columbia, applicable federal privacy legislation, and Canada’s Anti-Spam Legislation (CASL). If our information practices change, we will post an updated policy on our website. If we change the policy in a material way, we will provide appropriate notice where required. You may exercise your choices about how we collect and use your information consistent with this policy at any time.
Scope of This Policy
This policy applies to visitors to our website, parents and guardians making inquiries, users submitting forms or requests, and customers purchasing items through our online shop. This policy does not replace or override separate privacy obligations that may apply through enrollment agreements, regulatory filings, licensing requirements, or other documents you may enter into with us.
What Personal Information We Collect
We may collect personal information such as parent or guardian name, email address, phone number, mailing address, and information you provide in connection with an inquiry, tour request, waitlist request, or enrollment process. We may also collect limited information about your child such as first name, age, or date of birth for the purposes of responding to inquiries and supporting waitlisting or enrollment. For online purchases, we may collect order information, delivery details, and transaction-related information necessary to process and fulfill your order.
We may also collect technical information about your visit to the website, such as your browser type and version, device type, time zone setting, operating system, referral source, and general usage information. Please refer to the Cookies and Website Analytics section below.
How We Collect Personal Information
We collect personal information when you submit website forms, book a tour or visit, contact us by email or phone, communicate with us through the website, or make a purchase through our online shop. We may also collect information automatically through cookies and similar technologies.
How We Use Personal Information
We may use the personal information we collect to respond to inquiries, communicate with you regarding programs and services, manage tours, waitlists, and enrollment inquiries, provide customer support, process and fulfill online shop orders, administer our operations, meet licensing and regulatory obligations, and maintain and improve our website and services.
Where you have provided consent, we may also send you communications about NINI Early Learning Ltd., including program updates or information that may be relevant to your inquiry. You may withdraw consent to receive promotional communications at any time, subject to CASL requirements and lawful exceptions.
How We Share Personal Information
We do not sell or rent your personal information. We may share personal information with third-party service providers who support our operations, such as website hosting, analytics, form processing, scheduling, email delivery, customer relationship management, and payment processing. These service providers are required to protect personal information and are not authorized to use it for any purpose other than providing services to us.
We may also share personal information when required to comply with applicable laws or regulations, in response to lawful requests, court orders, or other legal processes, or where necessary to protect our rights, property, and safety, or the rights, property, and safety of others.
International Data Processing
Some third-party service providers we use may process or store personal information outside of Canada. As a result, personal information may be subject to the laws of the foreign jurisdiction, and government authorities in that jurisdiction may be able to access it under local law. You are welcome to contact us for more information about our practices regarding service providers outside of Canada.
Cookies and Website Analytics
Our website uses cookies and similar technologies, which are small data files stored on your device when you visit a website. Cookies help enable website functionality and may be used to remember preferences, recognize returning visitors, and analyze website performance and traffic.
You can configure your browser to refuse cookies, delete cookies, or notify you when cookies are being used. If you disable cookies, some website features may not function properly and your preferences may not be remembered.
Educational and Parenting Content Disclaimer
Our website may include parenting articles, educational resources, and other informational content intended for general information purposes only. While we strive to reference credible sources and cite research where appropriate, the content is not medical, psychological, legal, or professional advice and may not reflect the most current developments in every area.
You are responsible for independently verifying information and consulting qualified professionals as appropriate for your circumstances. NINI Early Learning Ltd. is not liable for actions taken or decisions made based on website content.
Online Shop Privacy
Our website may include an online shop offering products related to early learning, childcare, or family services. When you place an order, payment information is processed through secure third-party payment processors. We do not store full credit card details. We use order and transaction information to process payments, fulfill orders, provide customer service, handle returns or disputes where applicable, maintain accounting records, and comply with legal obligations.
Children’s Privacy
We collect information about children only from parents or legal guardians and only for childcare-related purposes. Our website is not designed for children to submit personal information directly, and we do not knowingly collect personal information directly from children through the website.
Security Safeguards
We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, or disclosure. Despite these measures, no method of transmission or storage can be guaranteed to be completely secure.
Phishing and Fraud
Phishing is a scam designed to steal personal information. We will never request passwords or full payment card details through unsolicited email or messages. If you receive a suspicious message that appears to be from us, please contact us directly.
External Links
For convenience, our website may contain links to third-party websites. We are not responsible for the content or privacy practices of third-party websites. We recommend reviewing the privacy policy of any third-party site you access.
Access and Correction
You may request access to or correction of your personal information by contacting us. We may require identity verification before responding to such requests.
Retention
We retain personal information only as long as reasonably necessary for the purposes described in this policy, or as required by law or regulatory obligations. When information is no longer required, it is securely destroyed or anonymized.
Changes to This Policy
We may update this Privacy Policy periodically. The updated version will be posted on our website with the revised date. Your continued use of the website after changes are posted constitutes acceptance of the updated policy.
Contact Information
For questions about this Privacy Policy or to request access to or correction of your personal information, please contact:
NINI Early Learning Ltd.
723 Main Street, Suite 220 West Vancouver, BC V7T 0C2
Phone: 604-842-2424
Email: info@thenini.ca